Xiamen Juge Intelligent Technology Co., Ltd. (hereinafter referred to as "Jujiang Intelligent" or "we") is committed to protecting your privacy. This privacy governs how we collect, use, disclose, process and store the information you provide to me when you use our Jujiang Smart Account.
When you interact with our products, please be sure to read this Privacy Policy carefully and understand the purpose and security measures for our collection and processing of your personal data, including how we use, store, share and transfer personal data. In this policy, you can enforce your privacy rights, access rights, deletion rights, etc. to your personal data through our instructions.
When you agree to this Privacy Policy, or start and continue to use our products or services in an appropriate manner, and do not contact us in an appropriate manner to express a contrary opinion, we will be deemed that you fully understand and agree to this policy. During the reading process, if you have any questions, comments, suggestions or complaints, please contact us through the following contact information:
For mobile applications of other brands powered by Giant Intelligence, it is up to our customers to decide what personal information is collected through our products, so this Privacy Policy does not apply to other brands Principles for the collection or processing of personal information by brands. We collect information at the request of our clients and the processing of such information is limited to the provision of the services that the client has agreed with us. If you are a user of our client and you do not wish to be contacted by a client using our services, please contact the client directly with your appeal.
Definition
In this policy
Personal Information: Various information recorded electronically or otherwise that can be used alone or in combination with other information to identify an individual or reflect the activities of a particular individual.
Personal sensitive data: including personal biometric data, communication records and content, health information, transaction information, and precise location information. When we provide you with specific products or services that involve the collection of personal sensitive data, we will obtain your consent through a significant and clear notice before collecting your personal sensitive data.
Smart devices: refers to non-standard computing devices produced or manufactured by hardware manufacturers that have a human-machine interface and can transmit information through a wireless network, including smart home appliances, smart door controls, smart switches, etc.
Application: refers to the mobile application developed by Giant General Intelligence, which can help end users to realize remote control.
In order to provide you with our services, we will ask you to provide personal information necessary for such services. If you do not provide personal information, we may not be able to provide you with our products or services.
1. The information you voluntarily provide to us
• Account or Profile Information: When you register for an account with us, we may collect your name and contact details, such as your email address, phone number, username and login credentials. During your interaction with our products, we may further collect your nickname, avatar, country code, language preference or time zone information in your account.
If you choose to authorize the use of a third-party account to log in, we will obtain your shared account information (such as avatar, nickname, region, gender, etc.) from the third party and your Giant General Intelligence The account is bound for quick login. We will use your personal information in accordance with the agreement with the third party and the terms of the sharing of personal information in the privacy policy published by the third party, and on the premise of complying with relevant laws and regulations.
• Feedback: When you use the feedback and suggestion features in our products, we will collect your email address, mobile phone number and feedback content in order to deal with your problems and equipment failures in a timely manner.
At the same time, according to different application products and services, Jujiang Intelligence will collect corresponding and necessary personal information in order to provide you with products and services.
2. Information we automatically collect
• Device Information: When you interact with our products, we automatically collect device information, such as the device's MAC address, IP address, wireless connection information, operating system type and version, application version number, push notification identification symbols, log files, and mobile network information.
• Usage Information: During your interaction with our website and services, we automatically collect usage information related to visits, clicks, downloads, sending/receiving messages and other use of our website and services.
• Log information: When you use our application, system and abnormal logs may be uploaded, including your IP address, language used, version of operating system, date or time of access, etc.
Please note that individual device information and service log information are information that cannot identify a specific natural person. If we combine such non-personal information with other information to identify a specific natural person, or use it in combination with personal information, such non-personal information will be considered personal information during the combined use, unless authorized by you Or unless otherwise provided by laws and regulations, we will anonymize and de-identify such information.
• Camera information: The camera informationwe collect will be used to allow you to scan theQR code to add the devices you purchased, ortake videos.
• Access to the album: required for uploadingpictures/videos to submit user feedback.
• Use the microphone: use the microphone for features e.g. two-way calls. To achieve that, we will collect your voice information to identify your voice commands.
• Location information: When you enable the location function of your mobile device through system authorization and use location-based services, we will collect and use your location information so that you can use the Giant Smart application The program is connected to the smart device for network distribution. And when you use certain of our products or services (such as robot vacuums and temperature, humidity), we may collect real-time precise or non-precise geolocation information about you.
3. Cooperative third-party SDK service providers
Some services of Jujiang Smart App rely on the realization of third-party functions and the safe and stable operation of the application. We may access software development kits (SDKs) provided by third parties to achieve related purposes. In order to protect user privacy and security, we Announce the list of connected third-party SDKs, the purpose of use and privacy statement. We may adjust the third-party SDKs that have been accessed. We will disclose the latest information on accessing third-party SDKs in this description in a timely manner
Specially, during the use of the app or during the short running period of switching to the background, the third-party SDKs listed below may try to obtain the user's device identification information (IMEI, Mac address, OVIA, etc.).
1), push service
•Huawei Push
Purpose of use: Huawei mobile phone push
Service usage data: device identification information
•Aurora push
Purpose of use: Android mobile phone push
Service usage data: device identification information
2), open platform
Purpose of use: use WeChat to log in and share with one key
Service usage data: device identification information
3), statistical service
•Tencent Bugly
Purpose of use: Since our application is multi-process, in order to capture the crash log of the application when the application crashes, we use Tencent Bugly to collect the corresponding crash log
Service usage data: Usage data: SDK or API version, platform, timestamp, application version, device model, terminal manufacturer, terminal device OS version, local language, time zone, network status (WiFi, etc.)
Link to Privacy Policy
https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56
4), other services
•Baidu positioning
Purpose of use: Get user location information
Service usage data: device identification information, geographic location information
• Basic information of smart devices: When you use smart devices connected with our products or services, we may collect basic information about smart devices, such as device name, device ID, online status, activation time, firmware version and upgrade information, etc.
• Information reported by smart devices: Depending on the different smart devices you choose to connect with our products or services, we may collect information reported by your smart devices. For example, smart door control reports door opening and closing status, etc.
We process your information for the following purposes:
• To serve you: We process your account and profile information, device information, usage information, location information, and smart device-related information to provide the products and services you request. The legal basis for such processing is the performance of our contract with you in accordance with our Terms of Use.
• Improve our services: We process your device information, usage information, location information, and smart device-related information to ensure the functionality and security of our products, to develop and improve our products and services, and to analyze our operations efficiency, and prevent and track fraud or misuse. The legal basis for such processing is the performance of our contract with you in accordance with our Terms of Use.
• Non-marketing communications: We process your personal information to send you important information about services, terms/conditions and policy changes and/or other administrative information. Due to the importance of this information, you may not be able to opt out of receiving such emails. The legal basis for such processing is the performance of our contract with you in accordance with our Terms of Use.
• Compliance: We process your personal information as we deem necessary or appropriate: (a) to comply with applicable laws and regulations; (b) to comply with legal process; (c) to respond to requests from public agencies and government authorities requirements; (d) to enforce our terms and conditions; (e) to protect our operations, business and systems; (f) to protect the rights, privacy, safety or property of us and/or other users, including you; and ( g) seek available remedies or limit the damages we may be required to provide. We may also use the personal information collected from you in other ways, where we will provide specific notice at the time of collection and obtain your consent as required by applicable law. If there is any change in the purposes for processing your personal information, we will notify you of such changes by email and/or a prominent notice on our website and inform you of your choices regarding personal information.
Who do we share your personal information with?
Giant will share your personal information only in the way you know it. We may share your personal information with the following participants:
• Disclose your personal information to third-party service providers who provide us with certain business-related services, such as website hosting, data analysis, payment and credit card processing, infrastructure provision, IT services, customer support services, email Sending services and other similar services to ensure that they can serve us.
• Disclose your personal information to customers and other business partners who directly or indirectly provide you with smart devices and/or the networks and systems you use to access and use our website and services.
• In the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or a portion of our business, assets or stock (including, without limitation, in connection with any bankruptcy or similar proceeding), Disclose your personal information to affiliates or other third parties. In such event, you will receive explicit notice of changes in ownership, incompatibilities with new uses of personal information, and choices regarding personal information via email and/or our website.
• As we deem necessary or appropriate: (a) to comply with applicable laws and regulations; (b) to comply with legal process; (c) to respond to requests from public agencies and government authorities, including outside your country of residence public bodies and government authorities; (d) enforce our terms and conditions; (e) protect our operations, business and systems; (f) protect the rights, privacy, security of us and/or other users, including you or property; and (g) seek available remedies or limit the damages we may be required to provide.
• Disclose your personal information to the company's subsidiaries or affiliates to conduct business activities on a regular basis.
• Except for the third parties mentioned above, we only disclose your personal information to other third parties with your consent.
We will share necessary data with third parties through application programming interfaces (APIs) and software tool development kits (SDKs). Different versions of third-party SDKs will be different, generally including third-party account login and sharing. , third-party payment, map navigation, manufacturer push, statistics, etc., we will conduct strict security testing for third parties and agree on data protection measures. Please click here to view the details of our authorized access SDK.
Rights related to personal information We respect your rights and we also hold your personal information. You can exercise any of the following rights:
• Via "My > About > Feedback" in our app;
• Please email Xhouse@x-house.net
You can enforce your personal rights without paying any fees. According to the relevant requirements of the local information protection law, if your account service is in mainland China, then we will respond to your needs within 15 working days; if your account service scope is outside mainland China, then we will Respond to your request within 30 days.
If you decide to email us your request, please indicate what information you would like to have changed, whether you would like your personal information to be removed from our databases, or what you would like us to be subject to when using your personal information limit. Please note that for security reasons, we may ask you to verify your identity before processing your request further.
• Request access to the personal information we process about you;
• Ask us to correct inaccurate or incomplete personal information about you;
• Request deletion of your personal information;
• Request a temporary or permanent restriction on our processing of some or all of your personal information;
• require us to process your information based on your consent or a contract with you, and when we process your information automatically, transfer personal information to you or to a third party;
• Choose to object to or object to our use of your personal information when it is based on your consent or our legitimate interests.
We employ commercially reasonable physical, administrative and technical safeguards to maintain the integrity and security of your personal information. Jujiang Intelligence provides a variety of security policies to effectively ensure the information security of users and devices.
In terms of device access, we use Giant General Intelligence proprietary algorithms to ensure data isolation, access authentication and authorization applications.
In terms of data communication, it supports the use of secure algorithms and transmission encryption protocols, as well as business-level encrypted transmission of information based on dynamic keys.
In terms of data processing, strict data filtering and verification and a complete data review process are adopted.
In terms of data storage, all confidential information of users will be securely encrypted for storage.
In addition to the security guarantees at the technical level above, at the level of system and control, Giant General Intelligence has also formulated a series of security guarantees, such as defining positions and responsibilities, holding security and privacy protection training courses, Strengthen employees' data protection awareness and control access rights and other measures to prevent data loss, illegal use, unauthorized access or leakage, tampering or damage.
If for any reason you believe that your interactions with us are no longer secure (for example, you believe the security of your Giants smart account has been compromised), please email Xhouse@x as follows -house.net let us know right away.
If a security incident occurs that affects the security of your personal information, we will notify you as soon as possible through your reserved email address, phone number, message center push, etc., and inform you of ways to reduce or prevent related risks. Recommendations, etc. When necessary, we will take corresponding remedial measures in a timely manner in accordance with the internal security incident emergency plan, and report to the relevant competent authorities in accordance with regulations.
We may update this policy at least annually as information practices change. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by posting a notice on this website before the changes become effective. We encourage you to periodically review this page for the latest information on privacy practices.
If you have any questions about our practices or this policy, please contact us at:
E-mail: Xhouse@x-house.net